Welcome to Nuetri’s Privacy Policy (“Privacy Policy” or “Policy”).

 

This Policy outlines Nuetri’s (hereafter “we”, “us”, or “our”) practices in relation to the storage, use, processing, and disclosure of personal data that you have chosen to share with us when you avail the products and services offered on or through our website and platform (hereafter “Services”).

 

This Policy sets out the basis on which any personal data we collect from or about you, or that you provide to us, will be processed by us. Capitalized words in this Policy shall have the same meaning ascribed to them in the Terms and Conditions.

 

Please read this Policy carefully. By accessing or using our Services, you consent to the collection, storage, use, and disclosure of your personal data in accordance with this Policy.

 

THE DATA WE COLLECT ABOUT YOU

We collect different types of personal data about you. This includes, but is not limited to:

Identity and Profile Data

Such as your first name, last name, username, profile details, preferences, purchases, orders, feedback, and responses submitted through our Services.

Contact Data

Including email addresses, phone numbers, billing addresses, delivery addresses, and other communication details.

Transaction Data

Including details related to orders placed through our Services, payment transaction references, UPI details, VPA details, and limited payment-related information shared by our payment gateway partners.

Technical Data

Including IP address, browser type, operating system details, device information, access times, page views, website activity, clicks, location data, and other technology identifiers used to access our Services.

Usage Data

Including information regarding how you use our website, browsing activity, products viewed, interactions with pages, time spent on the platform, and customer preferences.

Marketing and Communications Data

Including your preferences related to receiving marketing communications, newsletters, promotional offers, and updates from us.

We may also collect aggregated statistical or demographic data for operational and analytical purposes. Such aggregated data does not directly identify you.

What Happens if You Refuse to Provide Personal Data?

Where we are required to collect personal data by law or under contractual obligations and you fail to provide such information, we may not be able to provide certain Services or fulfill your orders.

 

HOW DO WE COLLECT DATA ABOUT YOU?

We use different methods to collect and process data about you.

Direct Interactions

You may provide us your personal data when you:

• Create an account

• Place an order

• Subscribe to updates or newsletters

• Contact us

• Participate in surveys or promotional campaigns

• Submit feedback or inquiries

Automated Technologies or Interactions

Each time you access our Services, we may automatically collect Technical Data through:

• Cookies

• Web beacons

• Pixel tags

• Analytics tools

• Server logs

• Similar technologies

Information We Receive from Third Parties

We may receive personal data from:

• Payment gateway providers

• Delivery and logistics partners

• Analytics providers

• Publicly available sources

• Marketing partners

 

HOW DO WE USE AND DISCLOSE DATA WE COLLECT?

We use your personal data only where permitted under applicable laws.

We may use your information for the following purposes:

• To register and manage your account

• To process and deliver orders

• To provide customer support

• To improve our products and Services

• To personalize user experience

• To communicate updates, notifications, and promotional content

• To track and manage transactions

• To comply with legal obligations

• To prevent fraud and unauthorized activities

• To maintain platform security and operational efficiency

• To enforce our Terms and Conditions

You acknowledge and agree that by using our Services, you authorize us to contact you through email, phone, SMS, WhatsApp, or other communication methods for operational, transactional, and promotional purposes.

We may share your information with trusted third parties including:

• Payment gateway providers

• Shipping and logistics partners

• Technology and hosting providers

• Marketing and analytics providers

• Legal and regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

 

TRANSFER OF PERSONAL DATA

We comply with applicable laws in relation to the storage and transfer of personal data.

Your personal data may be stored, processed, or transferred outside India if required for operational, technical, or service-related purposes, subject to applicable legal safeguards.

By using our Services, you consent to such transfer, storage, and processing of your information.

 

THIRD-PARTY SERVICES

Our Services may contain links to third-party websites, applications, or services.

Please note that such third-party services may have their own privacy policies and practices. Nuetri is not responsible for the privacy practices or content of such third-party platforms.

Users are advised to review the respective privacy policies before using such services.

 

COOKIES

Cookies are small files placed on your device that help improve your browsing experience.

We use cookies and similar technologies to:

• Understand user preferences

• Analyze website traffic

• Improve website functionality

• Enhance customer experience

• Deliver relevant advertisements and content

You may choose to disable cookies through your browser settings; however, some parts of our Services may not function properly.

 

DATA SECURITY

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

These measures may include:

• Secure servers

• Password protection

• Encryption

• Restricted data access

• Security monitoring systems

While we strive to protect your data, no online transmission or storage system can guarantee complete security.

 

DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

USER GENERATED CONTENT

Users may voluntarily post reviews, feedback, comments, or other content on our platform.

Please note that such information may become publicly visible, and Nuetri shall not be responsible for misuse of publicly shared content by third parties.

Users are solely responsible for ensuring that any content shared by them complies with applicable laws and does not violate third-party rights.

 

BUSINESS TRANSITIONS

In the event of a merger, acquisition, restructuring, sale of assets, or other business transition, your personal data may be transferred as part of the business assets.

 

CHANGE IN PRIVACY POLICY

Nuetri reserves the right to amend, modify, or update this Privacy Policy at any time without prior notice.

Any changes to this Policy will be updated on this page. Continued use of our Services after such updates constitutes acceptance of the revised Policy.

 

GRIEVANCE OFFICER

For any questions, concerns, requests, or grievances regarding this Privacy Policy or your personal information, you may contact us at:

Email: support@thenuetri.com